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Last updated: 18 May 2018
What’s a cookie?
A cookie is a small file sent from a website which is then stored by your web browser. When you return to the website the information in the cookie can be used to recognise your last session.
Cookies can’t install malicious software such as viruses on your device, whether that’s a computer or a mobile phone. They don’t store any of your personal data or account information.
Where do cookies come from?
There are two sources of cookies:
- First-party cookies are sent by us to your device. They can be used to remember your preferences when you visit our website or to maintain your browser connection.
- Third-party cookies are sent by a third party that provides functionality through our website, such as video clips. This helps the third party to remember your preferences when you visit our website and others.
How long do cookies stay on your device?
Cookies stay on your device for different periods of time:
- Session cookies generally only last while you have your internet browser open. Once you close your browser they’re automatically deleted from your device.
- Persistent cookies generally stay on your device after you close your internet browser unless your browser is set up to automatically delete them. They can be used by websites to remember your preferences when you open up your browser again.
What cookies do we use?
What can you do if you don’t want cookies on your computer?
You can block cookies from our website by following third-party opt-out instructions. One way of doing this is to change your internet browser settings by following the instructions provided by your browser provider. These are normally located within the ‘Help’, ‘Tools’ or ‘Edit’ menus. You can also use a third-party tool to manage cookies.
If you know the third-party cookie that’s being used, you can follow their instructions to opt-out. For example, you can opt-out from Google Analytics cookies by visiting Google’s website. However, this may not delete the cookie from your browser altogether. It may just stop the cookie from being sent to your computer in the future.
Some web browsers let you delete cookies completely. If your browser allows it, you’ll be able to change your settings to delete cookies when the browser is closed.